Building an innovative and customised banking experience for users has always been our goal. Even for something as simple as a transfer, we strive to get it done more conveniently and seamlessly. That’s why we rolled out ‘Easy Deposit’, our electronic Direct Debit Authorisation (‘eDDA’) service built on the infrastructure of Faster Payment System, when we launched our business in March last year, so you can easily add money without the need for switching between banking apps. More, you can link another bank account in as quick as 30 seconds, then add money to ZA Bank in as fast as 15 seconds. This function has earned our users’ recognition and support, with over 30% of transfers made via ‘Easy Deposit’ currently.
User experience has always been our drive to keep moving forward and upward. We’re happy to bear the associated costs so you can continue to enjoy the best transfer experience. Taking users’ habits and experience as well as our operating costs into account, we’ll make the following changes to ‘Easy Deposit’:
· Service will remain unchanged for the following banks. You can continue to add money from them for free, with a single transaction limit of HKD 1,000,000.
- STANDARD CHARTERED BANK (HONG KONG) LIMITED
- CMB Wing Lung Bank Limited
- DBS Bank (Hong Kong) Ltd.
- Nanyang Commercial Bank, Limited
-Bank of Communications (Hong Kong) Ltd.
-Chiyu Banking Corporation Limited
-Chong Hing Bank Limited
· Starting from 1 March 2021, when you add money from The Hongkong and Shanghai Banking Corporation Limited, Hang Seng Bank Ltd and Bank of China (Hong Kong) Limited via ‘Easy Deposit’, the single transaction limit will be set at HKD 10,000.
|Transaction amount of HKD10,000 or below||Free of charge|
|Other transaction amounts||Make multiple transfers via ‘Easy Deposit’ or,
Use the instant and free transfer function through Faster Payment System (FPS)
· Starting from 1 March 2021, we’ll remove the following banks from ‘Easy Deposit’. No worries, you can still add money from these banks via FPS. Remember that such change also applies to users who have previously linked their accounts with these banks via ‘Easy Deposit’.
- Dah Sing Bank, Limited
- CHINA CITIC BANK INTERNATIONAL LIMITED
- The Bank of East Asia, Limited
- China Construction Bank (Asia) Corporation Limited
- INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ASIA) LIMITED
- Shanghai Commercial Bank Limited
If you have any questions about our service update, please call our 24/7 customer service hotline on 3665 3665, or log in to the ZA Bank App to contact us. Thank you for your support!