🤝 ZA x Uber Pledge HK$8 million to support Uber Driver-Partners

As restrictions are about to be lifted and the city slowly reopens, Hong Kongers will start moving again. We have your back as you start getting busy on the road. 

This is why we’re partnering with Uber to offer Uber driver-partners (including Uber Taxi driver-partners) peace of mind.  If you are unfortunately diagnosed with COVID-19, you will be eligible for a one-off HK$2,000 financial assistance. 💰

📍 Program period: from 11th April to 11th July 2022

(Or until the HK$8 million ZA x Uber Relief Program fund runs out, whichever occurs first)

📍 The Eligibility

If you are an active Uber driver-partner¹ and match the following criteria, you may be eligible to claim² a one-off HK$2,000 relief fund from ZA Care within the program period³:

👉 Diagnosed with COVID-19 and subject to a compulsory quarantine order within the program period (from 11th April to 11th July 2022) (Subject to the date of receiving your PCR test results); and

👉 Be a ZA Bank account holder

All active Uber driver-partners¹ will receive related email /in-app message directly from Uber by 14th April.

 

📍 How to Apply for ZA x Uber Relief Program?

You can apply by submitting the information listed below directly to ncov.aid@za.group within 30 days from receiving your positive PCR test result :

👉 Full name in both Chinese and English

👉 Copy of Hong Kong Identification Card

👉 Valid phone number (same as registered on the Uber platform)

👉 Proof of a valid positive Covid-19 polymerase chain test (PCR Test) result, such as a screenshot of a SMS message by the Hong Kong Government showing the first three digit of your HKID number

👉 Copy of a written notice for compulsory quarantine issued by the Centre for Health Protection (applicable for home quarantine or designated community quarantine centre)

👉 Copy of your ZA Bank account proof/bank statement

👉 A screenshot of your driver profile from the Uber Driver App

👉 The ZA unique code provided to you through email or Uber in-app message

 

ZA Care will process your application. Once all the required information and documentation are submitted, ZA Care will complete your claim within 7 working days, including the deposit of your one-off HK$2,000 relief fund to your ZA Bank account.

 

📍 Open account now! Open an account in as fast as 5 mins!
You may also refer to this video which includes a step-by-step guide on how to open a ZA Bank account. 🎬

 

💡 Reminder: No matter if you are an existing or new ZA Bank account holder, you will have to provide the unique code which was provided to you through email or Uber Driver in-app message when you open a bank account with ZA Bank (if applicable) or when you submit a claim for the relief program with ZA Care.

 

 

1. You have completed at least one Uber trip during the period of 1st February to the day of the relief program launch date.

2. If you are also eligible for benefit under other COVID-19 related schemes offered by ZA Care (“ZA Schemes”), and make claims for both the payout under this program and the benefit under other ZA Schemes, you shall only be entitled to receive the higher amount between the payout under this program or the entitlement under other ZA Schemes.

3. Limited funds only and subject to a first come first serve basis. The order of claim approvals will be based on the date on which the applicant completes the submission of the required information for the claim.